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Personal Information Rights Request Guide

How account users and interview participants submit verifiable personal information requests.

Updated: August 2, 2026

On this page

Available requests How to submit Identity verification and minimization Research participant requests Handling and response Lawful limits Complaint and review
01

Available requests

Subject to law, you may request access, a copy, correction, deletion, withdrawal of consent, account closure, an explanation, or make a complaint.

02

How to submit

Account users should email support@trendfirst.top from the registered address. Participants should contact the inviter first with the minimum project or session identifier.

03

Identity verification and minimization

Verification may use account, email, project, or session relationships according to risk. Never send passwords, codes, tokens, or unrelated full identity documents.

04

Research participant requests

The research organization generally determines study purposes. The platform handles its own responsibilities or assists that organization under law and service terms.

05

Handling and response

The platform responds promptly after receiving enough information to verify a request and within the applicable legal period. Necessary extensions will be explained.

06

Lawful limits

Requests may be limited for legal obligations, others' rights, trade secrets, security, litigation, or manifest abuse. Technical inconvenience alone is not a valid refusal reason.

07

Complaint and review

Reply to the original case to request review. You may also complain to the competent authority or use other lawful remedies.

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